1.       BJolie by Baskania as seller :

Baskania bvba is located at 2018 Antwerpen, Lange Herentalsestraat 74 , Belgium and is registered in the Belgian Commerce Register : BE0827.402.575 - RPR Antwerp 
- Email address: info@baskania.be or baskaniakantoor@hotmail.com - Tel. +32 3 233 70 70

2.       Orders :

Once your order is placed, you will receive an email with your order number. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your account.

3.       Guarantee and legal return policy :

Each item is produced under the label Baskania Fine Jewellery, which is very strict to the quality of the jewelry. If you are not entirely pleased with your purchase, you can return the item within 14 days of the delivery date. Proof will be the postal stamp or the pick up date of the courier service. 

Returns will not be accepted for :

  • -Damaged or worn items
  • -Items with personal engravings
  • -Items that were custom-made for the client

After checking the returned piece we will refund by sending you a gift voucher or a refund payment.

Our guarantee  is limited to inherent defects in materials and/or workmanship and the guarantee in the case of  consumer sale, both foreseen in the civil code.

4.       Delivery time :

Most of the items can be delivered within 1 week. Your order will be processed as soon as we have your confirmed payment. We will notify by e-mail when your order is ready to be shipped. Delay in delivery will not be accepted as a reason for the cancellation of your order.

5.       Payment and prices :

We accept payment per Paypal, a very safe way of paying by internet or a Bank Transfer. 
All our prices are indicated in euro, 21% V.A.T. included.

6.       Website photos :

It is possible that the jewel you receive differs a little from the picture on internet. This difference will not be accepted as a reason for return as our jewelry is handmade and as consequence is not an exact copy of the item pictured on the website.

7.     Certificates :

All jewels with diamonds from 0,30 Ct. come with a Diamond Certificate GIA or HRD. A document of value can be drawn up for every creation.